How to Order
To place an order, you can use the ‘Add to Cart’ buttons and make your purchases through our website. You have the option of paying by credit card, Paypal or EMT. If you have any questions before you place your order or would like a custom length, ring colour etc please send an email.
Orders are typically acknowledged within 24 hours of receipt. If you have not received a reply, please check your spam/junk mail folders before sending another email.Payment must be received in full before your product(s) can be shipped.
Paypal (Credit Card)
I use Paypal to accept credit card payments (Mastercard, VISA, AmEx, or Discover). PayPal is an online service that enables you to pay, send money, and accept payments without revealing your financial information to the recipient. You can set-up a Paypal account for free, though it is not necessary, and there is no cost to send payment. You can check out on the website using Paypal Learn more about Paypal >
Interac eTransfer
Some Canadian banks have the ability to send e-payments (Interac eTranfer) directly from an online banking account. Like Paypal, your financial information is not revealed to the recipient. Learn more about Interac eTransfer >
If you choose to use Interac eTransfer as your method of payment please check out on the website and it will give you a total for your order.
Personal Cheques
I accept personal cheques and will give you my mailing address once you have submitted your order request.
Please note that cheques are held until they are cleared. NSF cheques will incur an additional charge of $35 (per cheque).
Shipping
In Canada I ship with Expedited mail, as they guarantee delivery in 1-2 business days (3-4 business days to East or West Coast). Expedited parcels have a tracking number and insurance, and the rates are reasonable (e.g. cost of shipping one sling is $10.00 CAD).
When shipping to USA, I send by Expedited Mail with insurance/tracking. The rates are also reasonable (approximately $20.00 CAD for one sling). The estimated delivery time is 4-5 business days. If you would like to have it sent faster, please contact me for options.
For International Shipping, I have the parcel weighed and provide the rates and options prior to shipment. Rates are approximately $20.00 CAD for one sling to UK/Europe with air mail.
If you have purchased your product(s) from a retailer other than this website, please contact the retailer for their return and refund policy.
Returns and refunds are at my discretion. Your purchase may be returned or a refund or exchange within 30 days of purchase or due date if purchased before baby is born. Returns must be in new and unwashed condition. Please email us with your return request prior to mailing it back.
Once we have received it we will issue a refund for the item, less the cost of shipping. You are required to pay the shipping costs back to Sewfunky.
In general, custom orders are non-refundable. Like everything, there may be exceptions to the rule, so please email me and let me know your situation and we can work out a solution.